Services
Resident-side advisory services for better estate management.
Practical support for understanding service charges, documenting poor management, organising residents and preparing for structured engagement with freeholders and managing agents.
Service menu
Choose the support that matches your building's current stage.
Each service produces usable outputs: reports, question schedules, governance templates, evidence packs or practical recommendations.
Service Charge Review
A structured review of service charge demands, budgets, accounts and supporting explanations.
What it is
BlockWise assesses the clarity, consistency and reasonableness of estate charge information and identifies areas that need challenge or clarification.
Who it is for
Leaseholders, resident groups and informal associations facing unexplained rises, opaque budgets or poor supporting detail.
Deliverables
Written findings, question schedule, document request list and resident briefing notes.
Managing Agent Performance Review
An evidence-led assessment of managing agent responsiveness, reporting, compliance routines and service delivery.
What it is
We convert resident experience, correspondence and estate issues into a structured performance report.
Who it is for
Buildings where communication has broken down, works are poorly tracked or residents need a stronger record of underperformance.
Deliverables
Performance matrix, issue log, recommendations and engagement plan.
Resident Group Setup
Practical support to organise leaseholders into a clear, credible resident-side group.
What it is
We help define roles, governance routines, communication channels and priorities so residents can act with one voice.
Who it is for
Leaseholders forming a resident group, informal association or early-stage residents' association.
Deliverables
Setup plan, role templates, meeting format, resident communications and action register.
Leaseholder Communications Pack
Clear resident-facing communications that explain complex estate issues without inflaming them.
What it is
BlockWise prepares measured updates, question sets and briefing materials for leaseholders.
Who it is for
Resident groups that need to communicate evidence, decisions and next steps professionally.
Deliverables
Email templates, briefing note, FAQ, survey questions and meeting invite copy.
RTM Readiness Assessment
A practical readiness review before residents invest in Right to Manage advice or formal action.
What it is
We assess organisation, documentation, participation, risks and next-step requirements for an RTM pathway.
Who it is for
Leaseholder groups considering Right to Manage but not yet ready to instruct specialist legal support.
Deliverables
Readiness scorecard, information checklist, risk notes and preparation roadmap.
Tender & Managing Agent Replacement Support
Resident-side support for specifying requirements and comparing alternative managing agents.
What it is
We help prepare tender materials, evaluation criteria and interview questions for agent replacement discussions.
Who it is for
Leaseholder groups, RMC directors or resident committees seeking a better management partner.
Deliverables
Tender brief, scoring matrix, shortlist comparison and interview pack.
Evidence Pack / Report Preparation
A clean, chronological evidence pack for formal escalation, meetings or professional advisers.
What it is
We organise emails, invoices, photos, minutes and timelines into a clear report with supporting appendices.
Who it is for
Residents who need to turn scattered concerns into a coherent, evidenced narrative.
Deliverables
Issue chronology, evidence index, executive summary and document bundle structure.
Governance & Meeting Support
Meeting agendas, minutes, action logs and governance routines for resident-side accountability.
What it is
BlockWise supports more disciplined estate meetings and follow-up so commitments do not disappear between calls.
Who it is for
Resident committees, informal associations and leaseholder representatives.
Deliverables
Agenda, minutes, action tracker, decision log and follow-up correspondence.
Advisory scope and disclaimer
BlockWise is not a law firm, not a managing agent, and does not provide regulated legal advice, financial advice, or regulated property management services. Our role is advisory and operational: analysis, documentation, resident-side governance support, meeting preparation, communications and evidence-led reporting.
Confidential review
Need help choosing the right service?
Book a confidential leaseholder review and leave with clearer priorities, stronger evidence, and a practical path forward.